FAQ

Ordering

Q: How do I place an order?
A: Add items to your cart and follow the checkout process to complete your purchase.

Q: Can I cancel my order?
A: Orders can only be canceled before processing begins.

Q: Do you offer free shipping?
A: Yes, free shipping on all U.S. orders.

Q: Do you ship internationally?
A: No, we currently ship only within the United States.

Q: How long does delivery take?
A:

Q: What is your return policy?
A: Returns are accepted within 7 days of delivery.

Q: Do you allow exchanges?
A: Yes, exchanges are accepted within 10 days of delivery.

Q: When will I receive my refund?
A: Refunds are processed within 5–10 business days after approval.

Q: Is my payment information secure?
A: Yes. Payments are processed through secure, encrypted third-party gateways.

Q: How can I contact customer support?
A:
Phone: (804) 552-3060
Email: contact@zorynex.store